Shipping Policy

Last Updated: 08/06/2026

At Dastkari Chikan, we are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully to understand how we process and ship your purchases.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During festive seasons, sales events, or high-demand periods, processing times may be slightly longer.

2. Shipping Coverage

We currently ship across India and may offer international shipping for selected locations. Shipping availability may vary depending on the delivery destination.

3. Estimated Delivery Time

Domestic Shipping (India)

  • Metro Cities: 3–7 business days
  • Other Cities and Towns: 5–10 business days
  • Remote Areas: 7–12 business days

International Shipping (If Available)

  • Estimated delivery: 7–21 business days, depending on the destination country and customs clearance procedures.

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • Free shipping offers may be available on selected orders, products, or promotional campaigns.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable). You can use the tracking details to monitor the status of your shipment.

6. Incorrect Address Information

Customers are responsible for providing accurate shipping details. Dastkari Chikan shall not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address information.

7. Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

  • Courier service disruptions
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Customs clearance procedures (for international orders)

In such cases, we will make every effort to keep customers informed.

8. Damaged or Missing Packages

If you receive a damaged package or if any item is missing:

  • Contact us within 48 hours of delivery.
  • Share clear photographs of the package and products received.
  • Our team will investigate the issue and provide a suitable resolution.

9. International Duties and Taxes

For international orders, customs duties, import taxes, and other applicable charges may be imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price unless explicitly stated.

10. Contact Us

For any shipping-related questions or assistance, please contact:

Dastkari Chikan
Shop No. UG-03, Hotel Mezbaan, Shan Complex, Purana RTO Compound, Lucknow – 226001, Uttar Pradesh, India

Phone: +91 9321576238
Email: info@dastkarichikan.com

By placing an order on our website, you acknowledge and agree to this Shipping Policy.